In person trainings that we offer

Customer Service Improvement

This course is ideal for anyone seeking training in customer service and customer care.
The majority of participants that attend our customer services courses are in customer
facing or customer support roles, who want to develop their customer service skills and

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Building High Performance Team

This course provides participants with the insights and skills to identify the current level of team performance and recognize what skills, tools and techniques are needed to develop an effective team.

By analyzing a team building model, participants will determine what skills are needed to improve as a team. Participants will recognize how individual behaviors can have a negative impact on team performance. 

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