This course sets out to equip participants with knowledge and skills needed to provide 
an “unbelievable” service to customers. It explores the key tenets of service quality, skills
 in customer care, how to manage customer expectations, dealing with disasters at 
work, service quality systems, role of attitude and leads participants to discuss and arrive at
standards in service quality excellence.   

This course is ideal for all managers.

Register here: https://forms.gle/m3fyYgVc937JM81A7