Six Sigma is a well-known process improvement technique used by organizations to increase their efficiency and quality. It employs various quality management methods, both empirical and statistical, to identify and eliminate defects. For each project, there is a distinct sequence of steps followed, with specific value targets, to enhance customer satisfaction through better quality.

Mainly, there are five phases involved in most Six Sigma projects, including Define, Measure, Analyze, Improve, and Control. The application of Six Sigma practices in the workplace ensures that there is an adequate focus on the customer, processes flow smoothly, stakeholder relationships and communication are appropriate, and operations are leaner and simpler.

However, to be successful in implementing Six Sigma in its operations and achieving the desired benefits, an organization should have leadership commitment to the initiative. Those playing important roles in the implementation process should understand and be updated with all information related to Six Sigma.

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Course Details

• Course Duration: 4 hours
• Course Requirements: Laptop, internet, quiet environment
• Course Fees: UGX 260,000/= or USD 80 per participant
• Course Date: 28th November 2024